A Question of BalanceYou really
couldnt miss her. For us in Cambridge, news of her arrival from Atlanta always
caused a bit of a buzz. People were talking about it days in advance. And you always knew
when she was in the office. You could feel the energy. Its a boisterous and friendly
energy. Then theres that auburn-red hair.
Michelle
Goguen was with Lotus as a Lotus employee for three years, but began her affiliation
two years earlier. PR is her claim to fame. In 1991, she had been working at Alexander
Communications in the Atlanta area and was assigned to the then newly acquired Lotus Word
Processing Division, ex-Samna. Lotus WPD PR was her exclusive account at Alexander, but
two years later, in 1993, she found herself under Lotus employ managing PR for WPD.
As Lotus built more focus around its SmartSuite offering, Michelle became PR
manager for the Suite, then soon after that it was on to managing PR for the entire
desktop products division. Corporate life was going just fine for Michelle. Moving up,
getting recognized for her hard work and commitment, good personal and professional
connections, working for a company she enjoyed. What else was there? There was something
else, but she wasnt quite sure what it was. She had made a full commitment to her
professional life and enjoyed the unique environment offered by Lotus, but she felt it was
time to take a break and explore this feeling that something was missing. She soon
discovered it was a question of discovering a different balance among her work and all her
other interests.
She had inspired three of her friends to take some personal time off. Now she began to
feel that she should be following her own good advice. In mid-transfer from Atlanta to
Cambridge in the fall of 1995 she told Rich Eckel that she was leaving Lotus. Rich was a
bit surprised to say the least. Within a few months Michelle sold her house and all but
the essentials, loaded what was left into a UHaul and headed west to Bend, Oregon with
Jeff Hurley, a civil engineer she met at the infamous (in a good way) Sevens bar on
Charles Street in Boston. Taking a year off was the plan, but she got itchy after five or
six months and told herself shed take the next good opportunity that found her in
the spectacular Oregon wilderness.
Networks at work. The first opportunity presented itself in the forms of ex-Lotus PR
colleagues Paul Santinelli and Allison Parker. They enlisted her as PR consultant for
Narrative Communications. Still loving the freedom, she began by committing 40 hours of
consulting time a month. What to do with all that free time wasnt hard to figure
out. Things were beginning to balance. One thing is clear enough about Michelle very soon
after you get to know her. She loves to play. She loves to be active. Already and aerobics
instructor and weightlifter, being in the west her repertoire of outdoors activities
became even more complete with hiking, motorcycle riding, mountain biking,
snowboardingand WINDSURFING! A sport that has changed her life. Its such a
part of her life that shes updated of the wind conditions on the nearby Hood River
via her pager. The all-too-corporate SAAB convertible? Well, its has to go to make
way for the Ford Econoline truck that will haul their windsurfing gear, and their dog,
Timber, with them just about everywhere they go.
Now, life is in balance. She says shes confident that shes found a model
that works. Running her own "virtual" PR firm, Goguen and Associates, out of her
home in the small town of Hood River, Oregon, she gathers talent as-needed around a select
client list, that currently includes eBay, Benchmark Capital, PointCast, and most
recently, SuperNews. Both the teams she assembles and her clients have come together
because of the shared Lotus bond. Jeff and Michelle, now Goguen Hurley without a hyphen,
got hitched (what else do you call an Oregon wedding, after all) last July smack in a
verdant mountain setting with hay bales as an altar. Jeff is also part of the business
team running back-office administration and consultation. Michelle has her ideal life. She
has struck that balance of personal and professional that works. Michelle likes to say
that youve got use your fun tickets when you can. Shes using hers now.